Audience

Delegates with who wish to develop a greater understanding of the people skills required to get the best out of themselves and others in a project environment

Course Duration

2 Days

Prerequisites

None although exposure to project work will be of benefit

Objectives

• To understand the importance of people in a project environment
• To be able to determine personal strengths and weaknesses
• To develop better skills at handling others
• To be better able to work with, and motivate others in a team environment

Topics Covered

• Course Introduction
• Leadership versus Management
• Mintzberg’s Model
• Structured Problem Solving
• Communication Skills
• Interviewing and Meeting Skills
• Negotiation
• Motivation
• Handling Conflict
• The art of Delegation
• Team Building and Team ‘Roles’
• Course Review and Personal Action Plan