Intended For - Delegates with who wish to develop a greater understanding of the people skills required to get the best out of themselves and others in a project environment

Course Duration - 2 Days

Prerequisites - None although exposure to project work will be of benefit. This course would be a natural progression from the Running Projects under PRINCE2, and the Project Planning and Control course

Objectives

To understand the importance of people in a project environment.

To be able to determine personal strengths and weaknesses.

To develop better skills at handling others.

>To be better able to work with, and motivate others in a team environment.

Topics Covered

  • Course introduction

  • Leadership versus management

  • Mintzberg's model

  • Structured problem solving

  • Assertiveness

  • NLP (Neuro-Linguistic Programming) fundamentals

  • Communication & information

  • Interviewing

  • Negotiation

  • Motivation

  • Handling conflict

  • Delegation

  • Team building and team 'roles'

  • Course review and personal action plan

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